What Charlotte Homeowners Say About Us

"After the hail storm last spring I called 4 roofers. Dave was the only one who actually got on the roof, showed me photos of every impact point, and explained what my insurance should cover. His crew did the replacement in one day and cleaned up completely. My adjuster told me Apex's documentation was the best he'd seen."

"I'd had two other roofers 'fix' my leak — both times it came back within a few months. Carlos came out, spent an hour tracing it with a moisture meter, and found the real source was a failed pipe boot on the back side — not where everyone else was looking. Fixed it in 90 minutes. It's been 8 months, completely dry. Wish I'd called Apex first."

"From start to finish this was the smoothest contractor experience I've had. Lisa in the office walked me through every step of the insurance claim — she even attended the adjuster inspection with us. The insurance covered 95% of the replacement. Dave's crew was on-site at 7am and done by 3:30pm. House looked great."

"Had a tree branch come through my roof during a storm. Called Apex at 8am, they had an emergency tarp up by 11am, and the full repair was done three days later. Carlos kept me updated the whole time. Professional from start to finish — I've already referred them to two neighbors."

"I was dreading getting a new roof — I'd heard horror stories. Apex was completely different. Dave walked me through every shingle option, didn't push the most expensive one, and helped me pick something that matched my HOA requirements. The crew was respectful of my landscaping and the magnetic sweep found every nail. Amazing job."

"Commercial property — 12,000 sq ft TPO roof. Carlos managed the whole project, worked nights so we didn't have to close during business hours, and the documentation package he provided was exactly what my property manager needed. Four months later, zero issues. Already have them scheduled for our second location."

"Had gutters and a new roof done at the same time. The bundled pricing was significantly better than getting quotes separately, and the sequencing was perfect — gutters went on right after the drip edge so everything fit correctly. Dave walked me through the gutter guard options without any pressure."

"Our 1940s bungalow needed new chimney flashing — a tricky job on an old chimney with two fireplaces. Dave got up there himself, explained what proper step flashing actually looks like vs the improper caulk job a previous roofer did, and fixed it right. No more leaks into the fireplace surround after every rain."

"My insurance adjuster low-balled the estimate significantly. Lisa at Apex helped me understand what was being left out, guided me on how to request a re-inspection, and attended the second visit. The revised settlement was $8,400 more than the first offer — enough to cover the full replacement. I cannot thank them enough."

"Called on a Tuesday about granule loss on a 14-year-old roof. Dave came out Wednesday, gave me an honest assessment — roof had 3–5 good years left, no need to replace yet — and recommended two minor repairs to extend its life. I've sent three friends to Apex because they were honest when it cost them a sale."

"Second time using Apex — they did my previous home too. The GAF Golden Pledge warranty they offer through their Master Elite status is genuinely the best warranty in the business. The crew is the same faces every time, which tells you a lot about how this company is run. I won't call anyone else."

"The financing option made this possible for us. 0% for 12 months meant we could get the roof done now (it was actively leaking) without draining our savings. The process was straightforward, approval was quick, and the crew was on-site within a week of approval. Outstanding all around."