Bobby Torres started Shield Pest Defense in 2007 to give Orlando families real protection from Florida's year-round pest pressure β without the gimmicks or long-term contracts.
Bobby Torres grew up in Tampa watching his father deal with cockroaches, palmetto bugs, and fire ants every summer. "Nobody taught us what to do," Bobby says. "We just called whatever company had the cheapest flyer on the door β and hoped for the best."
After 8 years working for two of Florida's largest pest control chains, Bobby had seen enough of high-pressure sales tactics, service techs who rushed jobs, and customers who couldn't get straight answers. In 2007, he opened Shield Pest Defense with one truck and a commitment to do it differently.
The first year was 40 accounts, all word-of-mouth. Today, Shield protects over 1,200 Orlando-area homes and businesses β and Bobby still personally reviews every customer account quarterly.
We're a family business β and we treat your home like it's ours.

Bobby has been in Florida pest control for 27 years β 8 with national chains, 19 building Shield from the ground up. He holds every major Florida pest certification and does the most complex termite and fumigation jobs personally.

Bobby's daughter Maria joined Shield in 2021 after studying environmental science at UCF. She modernized the company's scheduling, customer communications, and eco-focused product line β cutting chemical usage by 30% while improving results.

Every Shield technician is Florida-licensed, background-checked, and trained directly by Bobby. They know Central Florida's specific pest pressures β the moisture, the heat, the seasonal cycles β and treat every home accordingly.
After 19 years, these four principles haven't changed β they're what every technician is held to on every job.
We use reduced-risk and botanical products wherever possible. Florida's pest pressure is real β but so is your concern for your kids, dogs, and cats. We never use more product than the job requires.
After every visit, your technician explains exactly what was applied, where, and why. No mystery chemicals, no vague "general spray." You get a written service report every single time.
We earn your business every visit. Our recurring customers stay because the service is good β not because they're locked into a 12-month agreement. Cancel anytime with a single phone call.
If pests return between scheduled visits, we come back at no charge. No asterisks, no service windows β just a phone call and a technician at your door within 24β48 hours.
Central Florida's subtropical climate means pests don't hibernate. While northern states get a pest break every winter, Orlando homes deal with cockroaches, ants, mosquitoes, rodents, and termites 365 days a year.
Most national chains use a one-size-fits-all program designed for the Midwest. Bobby built Shield's treatment protocols specifically for Florida β the humidity, the sandy soil, the Formosan termite pressure, the love bugs, the palmetto bugs. It's a completely different pest environment, and it requires local knowledge.